Landlord Maintenance Responsibilities UK: What You Must Fix

Under Section 11 of the Landlord and Tenant Act 1985, you’re legally responsible for the structure and exterior of the property, heating and hot water installations, and sanitary fittings. Tenants handle minor day-to-day upkeep. Get the split wrong and you risk legal action, fines, or a rent repayment order.

What Landlords Must Fix

The structure (roof, walls, floors, windows, doors), water and gas pipes, electrical wiring, heating systems, basins, sinks, baths, and toilets. If it was there when the tenant moved in, it’s probably your responsibility. Our complete landlord guide maps out every obligation you have before and during a tenancy.

Response Times and Emergency Repairs

There’s no single legal deadline, but the Renters’ Rights Act introduces Awaab’s Law for private rentals — setting fixed timeframes for hazard repairs. Emergency repairs (no heating, water leaks, gas leaks) should be addressed within 24 hours. Non-urgent repairs within 28 days is considered reasonable.

Staying on Top of Maintenance

If you’re self-managing, build a network of trusted tradespeople before you need them. Use landlord software to log maintenance requests and track resolution times. Proactive maintenance prevents expensive emergencies and keeps tenants happy.

Full guide coming soon.